Effective Date: June 15, 2026
Website: https://tvpcrepairpro.com
This Acceptable Use Policy (“AUP”) governs your use of the website located at https://tvpcrepairpro.com and any services provided by TV & PC Repair Pro (“we,” “us,” or “our”), including our online booking system, contact forms, newsletter, and communication channels. By using our website or services, you agree to comply with this policy.
1. Permitted Uses
You may use our website and services to:
- Browse information about our repair services, pricing, and policies
- Submit genuine repair booking requests for devices you own or are authorized to submit for repair
- Contact us with legitimate questions, feedback, or support requests
- Subscribe to our newsletter using your own email address
- Access repair status updates for your own devices
2. Prohibited Uses
You agree NOT to use our website or services for any of the following:
A. Fraudulent or Deceptive Activity
- Submitting false, misleading, or fraudulent repair bookings
- Impersonating another person or submitting a device on behalf of someone else without their authorization
- Providing false contact information in booking or contact forms
- Attempting to obtain services without paying or by disputing legitimate charges
B. Abuse of Website Systems
- Using automated bots, scrapers, or scripts to access, crawl, or collect data from our website without our written permission
- Attempting to overload, disrupt, or interfere with the normal operation of our website or servers (denial-of-service attacks)
- Attempting to gain unauthorized access to any part of our website, backend systems, or customer data
- Injecting malicious code, viruses, or other harmful content through our forms or booking system
- Bypassing or attempting to circumvent any security features of our website
C. Abusive or Harmful Communications
- Sending abusive, threatening, harassing, or discriminatory messages to our staff through any channel (phone, email, contact form, or in person)
- Using our contact form or email to send spam, chain letters, or unsolicited commercial messages
- Posting or submitting content that is defamatory, obscene, or violates any third-party rights
D. Illegal Activity
- Using our website or services in violation of any applicable US federal, state, or local law or regulation
- Submitting devices that contain illegal content, including but not limited to child sexual abuse material (CSAM)
- Attempting to use our repair services to circumvent device security features for unlawful purposes (e.g., bypassing Find My iPhone on a stolen device)
- Any other use that violates applicable law or the rights of others
3. Device Submission Rules
When submitting a device for repair, you confirm that:
- You are the owner of the device OR you are authorized by the owner to submit it for repair
- The device is not stolen or obtained through unlawful means
- You have removed or will disclose any relevant passwords or lock codes needed for us to perform the repair (we treat these as confidential)
- You have backed up your data and understand we are not responsible for data loss
- The device does not contain illegal content
We reserve the right to refuse service if we have reasonable grounds to believe a device is stolen, has been reported as lost, or is being submitted for an unlawful purpose. We may report such incidents to law enforcement as required by law.
4. Newsletter and Email
By subscribing to our newsletter, you confirm that you are the owner of the email address provided and that you consent to receiving repair tips and promotional offers from us. You may unsubscribe at any time by clicking the unsubscribe link in any email.
You agree not to subscribe others to our newsletter without their consent.
5. Intellectual Property
All content on https://tvpcrepairpro.com — including text, images, logos, pricing information, and service descriptions — is the property of TV & PC Repair Pro or its licensors. You may not reproduce, copy, distribute, or use any content from our website for commercial purposes without our prior written consent.
6. Enforcement
We reserve the right to:
- Refuse, cancel, or suspend any booking or service for violation of this AUP
- Block access to our website from IP addresses engaging in abusive behavior
- Report illegal activity to law enforcement
- Pursue legal remedies for damages caused by violations of this policy
Violations of this AUP may also constitute a breach of our Terms of Service.
7. Reporting Violations
If you become aware of any misuse of our website or services, please report it to us at support@tvpcrepairpro.com.
8. Changes to This Policy
We may update this Acceptable Use Policy from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our website or services after any update constitutes acceptance of the revised policy.
9. Contact Us
TV & PC Repair Pro
Email: support@tvpcrepairpro.com
Phone: (800) 555-1234
Website: https://tvpcrepairpro.com/contact.html